Frequently Asked Questions
Here you'll find our list of frequently asked questions about FeedOcean.
What is the refund policy
We offer refunds up to 10 days after your paid subscription has begun if you’re not satisfied. To request a refund, contact us with the email address and “order number” from your purchase receipt that would have been emailed to you.
How do I cancel my subscription?
To cancel your subscription, Visit Subscription to cancel subscription.
How do I find my invoice or receipt?
When you’re charged, you will receive an invoice for your subscription by email. There should be a link in the email that says “view your invoice”. Click this link to get the address and VAT ID of Paddle who process our payments. Paddle acts as a reseller and Merchant of Record so they handle VAT on our behalf.